*Model wearing our Shawl Collar Tuxedo in Blue
*Model wearing our Shawl Collar Tuxedo in Blue

CUSTOMER CARE

eBay Returns & Exchanges

eBay Returns & Exchanges

Timeframe for Returns/Exchanges: Item(s) must be returned within 30 days of the delivery date.

Condition of Items: Item(s) must be in their original condition, with all labels, tags, and packaging intact. Returns will not be accepted if the item(s) are worn, damaged, or altered.

Partial Returns/Mixed Units: All suits are sold in predetermined sets. We do not accept partial returns, exchanges, or mixing and matching of sizes/sets.

Shipping Costs: Shipping and handling charges are non-refundable. The buyer is responsible for return shipping costs unless the return is properly authorized by us or due to an error on our part (e.g., wrong item shipped).

International Returns: We currently do not accept international returns.

Online Order Returns: All online orders (including those from marketplaces) must be returned via paid postage. We do not accept in-store returns for online orders.

How to Open a Return Request on eBay

If you need to return or exchange an item purchased from FH Menswear on eBay, follow these simple steps:

Go to www.ebay.com and log in to your account using your username and password.

  • Click on "My eBay" at the top-right corner of the page.
  • Select "Purchase History" from the dropdown menu.
  • Find the order containing the item you’d like to return.
  • Click on "Return this item" next to the order.
  • Select the reason for your return from the dropdown menu (e.g., "Doesn’t fit," "Changed my mind," etc.).
  • Add any additional details or comments about the return in the provided text box.
  • Review the return shipping instructions provided by eBay
  • If eBay or FH Menswear provides a return label, print it out.
  • If no label is provided, you’ll need to arrange your own shipping. Be sure to use a trackable shipping method.
  • Pack the item securely in its original packaging, including all tags and labels.
  • Attach the return label to the package (if applicable).
  • Drop off the package at your nearest post office or shipping carrier location.
  • Once the item is shipped, you can update the tracking information in your eBay return request (if required) or reach out to us and let us know.
  • Keep your tracking number safe until the return process is complete.
FH Menswear offers a 100% Money-Back Guarantee within 30 days. Learn about our easy return & exchange policy, refund process, and more. Shop with confidence!