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Shipping

Where do orders ship from?

All orders ship from our location in Union City, NJ.

How long does it take for an order to arrive?

Orders are processed and shipped within 1–2 business days after payment is confirmed. Estimated delivery times once shipped:

• Standard Shipping — 3–5 business days
• Expedited Shipping — 1–3 business days
• Express Shipping — 1–2 business days

How much does shipping cost?

• Standard Shipping (3–5 Business Days) — $7.99 for orders under $75
• FREE Shipping (3–5 Business Days) — Free on orders of $75 or more, applied automatically at checkout
• Expedited Shipping (1–3 Business Days) — $12.99
• Express Shipping (1–2 Business Days) — $49.99

Do you ship internationally?

At this time we ship within the United States only. We do not currently offer international shipping.

Do you ship to P.O. Boxes or APO/FPO addresses?

Yes — we can ship to P.O. Boxes and APO/FPO addresses. Once a package has been accepted by the carrier and a tracking number is issued, FH Menswear is not responsible for delays, loss, or damage in transit.

How do I track my order?

You will receive a tracking number by email once your order ships. You can also track your order on our Track An Order page.

Sizing & Fit

What sizes do you carry?

We carry suits and formal wear in sizes 34 Short through 64 — slim, regular, and full builds across all jacket lengths (Short, Regular, Long, Extra Long). We carry something for every body type.

Do you carry Big & Tall sizes?

Yes. We stock extended sizing up to size 64 with true Big & Tall proportions — not just scaled-up regular suits. Our Union City store carries over 1,500 suits and tuxedos in stock, including Big & Tall. If we don't have your size on hand, we can typically have it on-site within 1 business day.

What is the difference between Classic Fit, Modern Fit, Slim Fit and Skinny Fit?

• Classic Fit (Regular Fit) — Full, relaxed cut through the chest, seat, and thighs. Maximum comfort and a traditional silhouette. Most forgiving for larger builds.
• Modern Fit — Trimmer than Classic but not as close as Slim. A contemporary, tailored look that works for most body types.
• Slim Fit — Cut close to the body through the chest and waist for a sharp, fashion-forward look. Best for lean and athletic builds.
• Skinny Fit - The most fitted cut we carry — tighter than Slim throughout the chest, waist, and leg. Best for slim builds who want a very close, fashion-forward silhouette. If between sizes, size up.
  

Between sizes? Size up or contact us if you need guidance.

What size should I order?

Suits are sized by your chest measurement. Measure around the fullest part of your chest to find your jacket size. See our Fit & Sizing Guide for a full breakdown, including how to measure and a jacket length guide (S / R / L / XL).

Do the suits run true to size?

Generally yes — our suits follow standard US menswear sizing. If you are between sizes, we recommend sizing up, especially in Skinny & Slim Fit styles.

What size are the suit pants?

Suit pants use the standard 6-inch drop: your pant waist is approximately 6 inches less than your jacket size. For example, a 42R jacket comes with pants sized for a 36" waist. Sizing may vary slightly based on brand — contact us if you need guidance.

Can I get a different pant size?

Suits are sold as predetermined sets and we cannot substitute sizes within a set. Contact us at info@fhmenswear.com or (201) 864-0063 and we'll do our best to help when possible.

Are the pant bottoms hemmed?

No — suit pants ship with an unfinished hem, allowing you to have them tailored to your exact inseam at any local tailor. This is standard practice for menswear and ensures a better fit.

Can the pants be taken in or let out?

Yes — the waistband can typically be adjusted 1–2 inches by a tailor, and the unfinished hem can be set to any inseam length.

Do you offer in-house alterations?

We do not currently offer alterations. We recommend visiting a local tailor — since pants are unfinished at the hem, standard tailoring is quick and straightforward.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), Shop Pay, Apple Pay, Google Pay, and PayPal. All transactions are processed securely through Shopify Payments.

Do you offer Afterpay or buy now, pay later?

Yes — we offer Shop Pay Installments and Afterpay for customers who qualify. Select your preferred pay-later option at checkout.

Is my payment information secure?

Yes. All transactions are processed through PCI DSS-compliant payment gateways. We never store your card information. Your payment is secured by Shopify Payments, PayPal, Apple Pay, and all major card terminals.

Do you charge sales tax?

Clothing is exempt from sales tax in New Jersey — there is no NJ sales tax on our clothing items. Sales tax is charged where applicable based on your delivery location and local tax laws.

Can I change or cancel my order?

Orders are processed quickly — contact us immediately at info@fhmenswear.com or (201) 864-0063 if you need to make a change or cancellation. If the order has already shipped, we cannot cancel it, but you may return it under our return policy.

Can I order by phone?

Yes. Call us at (201) 864-0063 during store hours and we'd be happy to help you place your order. We're a real store with real people — no automated systems.

Do you offer price matching?

Yes — if you find the identical item in stock at a verified authorized retailer at a lower price, call us at (201) 864-0063 and we'll do our best to match it. The item must be identical in style, size, and color, and sold at the retailer's regular advertised price.

Do you have a loyalty or rewards program?

Yes — we have a customer loyalty program with exclusive discounts for repeat customers. Visit our Loyalty Program page for details. We also run seasonal promotions — sign up for our email list to stay in the loop.

Can I order  multiple sizes to try on at home?

Ordering multiple sizes of the same item with the intent to return is not permitted. Any order containing multiple sizes of the same item will be exempt from our standard return policy — free returns will not be offered, and a restocking fee will apply. 

If you are unsure about your size, please reach out before ordering. We are happy to help guide you to the right size based on your measurements and the specific style you are interested in. Contact us at (201) 864-0063 or info@fhmenswear.com.

In-Store & Pickup

Can I visit your store in person?

Absolutely. We welcome walk-ins at our Union City, NJ flagship — over 1,500 suits and tuxedos in stock. If we don't have your size, we can usually get it within 24 business hours. Online promotions are honored in-store. In-store exclusives are in-store only.

Can I pick up my online order in-store?

Yes — in-store pickup is available. After placing your order, contact us at (201) 864-0063 or info@fhmenswear.com to arrange a pickup time. Orders are typically ready within one business day. Some orders can be ready same day — reach out to us for more info.

Where are you located and what are your hours?

Fashion House Inc. (FH Menswear)
4705 Bergenline Ave, Suite A
Union City, NJ 07087

Monday – Saturday: 10:00 AM – 6:00 PM Eastern
Sunday: 11:00 AM – 3:00 PM Eastern

Phone/Text: (201) 864-0063
Email: info@fhmenswear.com

What are your customer service hours?

Our customer service hours are the same as our store hours — Monday–Saturday 10am–6pm, Sunday 11am–3pm Eastern. Reach us by phone, text, or email during those hours.

Returns & Exchanges

What is your return policy?

We offer a 100% Money-Back Guarantee within 30 days of receipt. Items must be returned in their original, unworn condition with all labels and tags attached. We do not accept returns on worn, damaged, or altered items, Final Sale items, or partial/mixed suit size sets. Return shipping is the buyer's responsibility unless the return is due to our error or a defective item.

How do I return an item?

Contact us first to initiate and authorize your return — do not ship without authorization. Email info@fhmenswear.com or call (201) 864-0063. Full details are on our Returns & Exchanges page.

Who is responsible for return shipping?

We offer free returns on items that comply with our return policy. If the item arrived damaged, defective, or incorrect, contact us within 7 days and we will send a prepaid return label and issue a full refund or replacement, including your original shipping cost.

Please note: free returns are offered in good faith and we reserve the right to modify return shipping terms on a case-by-case basis if misuse or abuse of our return policy is detected.

How long does a refund take?

Refunds are processed within 3–5 business days of receiving the item in acceptable condition. Allow an additional 3–7 business days for the refund to appear on your statement, depending on your payment method.

Still Have Questions?

We're here to help — reach out anytime during store hours.

• Phone / Text: (201) 864-0063
• Email: info@fhmenswear.com
• Hours: Monday–Saturday 10am–6pm | Sunday 11am–3pm Eastern
• In-store: 4705 Bergenline Ave, Suite A, Union City, NJ 07087